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Client Reviews

Good afternoon to all the staff and chiefs of Floors Etc. This is the second consecutive year we had the fortunate opportunity to work with all of your people. We love our fantastic carpets you installed last year, that we have never seen anywhere else before, and our wood floors came out just perfect. Both projects were done efficiently, and professionally, and was completed on time. Your staff was among the most skilled and professional we have ever worked with. We also found the prices to be competitive for the same quality products we saw at other shops. Thank you all for your excellent work. We love all our floors and if we ever decide to move, we would definitely use use you guys again.
Carol & Marc Zlotnick, Las Vegas

Trina we love our carpet, and your installers were "true artists". They made the install look easy and they were fast. I watched the crew and was very impressed with the level of their work! Thanks again!
Irene-Griffith Thomas, Las Vegas

I truly believe I have the most beautiful floors on the planet! Thank you Trina and Malissa and your crews for all your hard work and expertise!
L. Berry, Las Vegas

I just bought my carpet from Floors Etc... and just had it installed in my condo! I am completely satisfied with the quality and service that I have received from Floors Etc. All Staff and Crew members were amazing to work with. I love my carpet! GREAT CUSTOMER SERVICE, I highly recommend Floors Etc. to all.......!!
Judith Witt, Las Vegas

Floors ETC did an amazing job remodeling my older home downtown. They installed beautiful travertine floors, a stone and metal kitchen backsplash, granite kitchen counters, bathroom tile and carpet. Their prices are the BEST and they have a wide range of flooring selections in their showroom! I am now using them again for carpet and tile in my new home. Give them a call, or pay them a visit! You won't get prices, selection or customer service as good as this anywhere!
Andrew Artusa, Las Vegas

Floors ETC.....Had Carpet installed at our Condo....Yesterday.....Unbelievable everything was PERFECT.....Professional DONE Furniture moved....A Class operation...2 Gentlemen and YOUNG Lady.....Providing 5 STAR Customer SERVICE.....Big SHOUT out.....Floors ETC......THANKS......SIMPLY the Best.....BLESSINGS....ALWAYS.....!!
Michael Doodakian, Las Vegas

Trina and Malissa are super cool! They redid my new condo with waterprof vinyl plank, carpet, my fireplace face, and the backsplash in my kitchen...Trina has a way with colors and patterns and convinced me to make some bold changes, I trusted her so I went wIth it! Install was quick and perfect and completely professional. Malissa and Trina blew my socks off with their prices, customer service and designing. Youll be wasting ur time at any other store! FLOORS ETC IS THE BEST FLOORING COMPANY IN LAS VEGAS HANDS DOWN!!! CHECK EM OUT!!!!
Breon Smith, Las Vegas

This is just a quick note to thank you all for the great service and flooring that you provided us.
Our tile and carpet is GORGEOUS!! Your installers, who are truly craftsmen, were on time and very mindful of our home and furnishings. We couldn't be more pleased!!
Pat and Bill Vaughn, Las Vegas

Our contractor sent us to "Floors etc" to select tile and carpet for the remodel of our home. We are so pleased with their service from the start!....Floors Etc.. put our entire color palette together. Really going beyond all expectations. I worked with Trina and her staff on fabric, cabinet color, flooring, bath tile and paint. They are TERRIFIC!! Also, their installers are knowledgeable, professional and courteous. The quality of their service is outstanding!! We would highly recommend "Floors Etc..." for your remodel needs.
Cheryl James - Henderson, Nevada

It is with great appreciation that I write this 100% satisfaction review for the marvelous and timely job the men at Floors Etc... did in my home. They were always on time which is rare in Las Vegas, and they were very efficient and well organized! The men cleaned up after themselves and even vacuumed my garage before leaving. I also want to thank you all for being your very pleasant and helpful attitudes and for helping me make my selections, and thank you Bart for deciding the layout of my new flooring. The prices at Floors Etc... were excellent and believe me I checked around!! So again, I wish to thank Floors Etc.. for your patience and your kindness. Best of luck with your business and "Happy Holidays" from a very satisfied customer!.
Nessie Keller, Las Vegas

Trina, I just wanted to thank you for all your time and expertise through the frustrating process of building a new home. I closed bare floor and it was my lucky day when I wandered in to your store. You and Malissa were more help than I received from MY BUILDER AND THEIR DESIGN STAFF!! Your prices and selections made it even better for me!! The people that you have working for you are great, and all of the installers of my tile, carpet and backsplash couldn't have been nicer! The job turned out beautiful! Thank you for making this process enjoyable and I appreciate you working so hard to find all my choices, I know it wasn't easy!! I am looking forward to working with you again on a few other projects of mine, and recommend you and your business to anyone looking for this service. Thank you again Trina, it was a pleasure!! Thumbs up!!
Darcy Trader - Las Vegas

Floors Etc... did a fantastic job on our new carpet and tile installation!!! The staff was prompt, hard working, and polite. We are so very happy with the final results that we want to recommend this business!! Thank you so much! Floors Etc... has been there for me on each and everyone of my commercial jobs that I have done, on time, on budget, each and everytime for the last 13 years and still going....I highly recommend using Floors Etc.!!
Scott Stoffer - Stoffer & Stoffer General Contractors

We purchased an older home in Las Vegas and were in need of updates within a quick turnaround so we could move in. Trina, Bart, and the team at Floors, Etc. gave us very reasonable quotes for carpet, tile, and baseboard installation and monitored the progress of our upgrades on a daily basis ensuring our satisfaction. We were impressed with their candid answers to our questions and constant professionalism and would not hesitate to do business with them again.
Bridget and Matthew Eshoo - Las Vegas

Trina, I would like to say "Thank You" to your husband, staff and installers for the amazing work that has been done to our home by Floors Etc...!

As you know this was a rental house of ours, and we decided to move back in, so we and had a lot of work that needed to be accomplished. You helped me with all of the choices of the tile in the kitchen, installing that great back splash, and the wood flooring from the front room to the back office changed the whole look. The blinds are also a huge plus! I only had to go to your store after being at 5 different ones looking for all the supplies. It was such a relief to see that you could do all of my wish list with more comparable prices than all the other places combined.

Your flooring gentleman were exceptional. I did not have to do any clean up. They were extremely professional taking out the old tile and putting down the new floor throughout. In a matter of days the job was completed and nothing left to finish up after the crew left. Your selection choice of material is amazing, and the quotes were mark on, along with your dates of work scheduled was spot on.

If you have anyone who would like to speak to another customer for a reference, please feel free to give them our number. One room at a time and you are again, amazing for the help in getting our home back into better shape then it has been in years!!
Debra Deki Michael, Las Vegas

Thank you Trina! We love it. They did a great job on the install and it looks beautiful. I really appreciate you working with me. Other places I went did not go the extra mile. That is why I gave my business to you. It wasn't based on cost alone. I will recommend your business to anyone looking for flooring or your other services. Thanks again!
Lea Anne Van Hyfte, Las Vegas

It's with great honor and a privilege to be able to say and report that you have an employee that has made my customer experience easy, and has simplified the task of repairing my luxury vinyl plank tile. Thanks to Malissa Ortiz, I was able to successfully find and order the right blend of plank tiles I needed, and actually do it myself with her assistance in pointing out a YouTube video online that guided me 1-2-3 regarding the repair of a process of which I have zero experience at. Malissa has always been easy going in our talks, and never pushy, or ever bothered by answering my questions. Most of all she is honest ! After speaking to SO many OTHER flooring sales people at other companies, the "so called experts", one can pretty much access whose bs'ing, and whose being dishonest just to make a quick sale. Once again, thanks to Malissa Ortiz she has saved the day of a walk in customer who is new to Nevada, one who you can be assured will have no problem spreading my positive experience by word of mouth about FLOORS ETC... to all I come across in need of any flooring. Oh, and I might add, I first found the LVT luxury floor plank tile that matched what I needed just blocks away from where I live, and at a cheaper $$ price, but the customer service I received was not the best for my time, or my money. Thanks again Malissa for helping me make possible what I have been told by so many other flooring stores in Las Vegas was impossible (because every two years there is a change in design of the LVT luxury plank tile, which makes it impossible to find) a very easy and painless experience! FLOORS ETC. you ROCK!!.
Hasan N Rasheed, Las Vegas

Malissa was awesome to work with! I very much appreciated her promptness and service. Also, the man that did the installing on my flooring did a great job! Sometimes people don't get the praise they deserve, so I hope you will post this please. I will use you guys again because of those two individuals. Thanks!
J. Schultz, Las Vegas

Just a note to let you know how pleased we are with our new flooring. We know it was a messy job and your workman were outstanding. We really appreciate the care given to our home and furnishings during the installation.
Jim & Sue Strom, Las Vegas

Our carpet is in and looking great. The boys who did the work were wonderful. They helped us get our furniture back in. We really appreciated their help. And they worked really hard (on the carpet) and did a super job. Tell them how much we appreciate their good work and all their help. Have a great day.
Nancy & Byron Nelson, Las Vegas

I have worked with FLOORS ETC... for many, many years. I know that when I refer my clients to them, that they will be provided with the best pricing, quality and customer service that's out there! I have never had anything but an excellent experience with them. How many times can you say that? That's paramount in my business!
Bill Fitzpatrick - Majestic Properties & Real Estate Broker

I have been working with Floors Etc. for the past 2 years while updating my house. They are very friendly and easy to work with. Not only have they come out to my house to consult with me about different ideas and color schemes, but they have suggested other materials and items that I never would have thought of. Their team provides fast and professional designs and proposals that are competitively priced and executed with the most amazing results. I would recommend them to anyone as they are not limited to flooring.
LB. Stryker, Las Vegas.

We have been working with Floors Etc... for approximately 4 years now, and I have found them to be a very exceptional company to work with. Their expertise in flooring and interior design has been a great help to me. We have many projects with them from small to large, running many commercial offices, warehouses, live space and professional buildings in all areas of town. I found them to be one of the best in a turn around, bid to completion on project process. All the owners and staff have impressed me with their quick and efficient work ethics. I admire and respect them a lot and feel very comfortable in giving them a great reference, call anytime!
Tara Lynn - Joel Laub & Associates Email:Tara@jlalv.com - Ofc:(702)221-1444 Fax:(702)221-1493 Cell:(702)682-7203

I had a horrible mess on my hands,with one of my tenants. They destroyed my carpet and it was unbareable to live with. I went to the neartest flooring store in my area which was Floors Etc... The service was super quick, and they were able meet my time frame and needs and exceeded my expectations. The products were a great value for the money! I was very impressed with the quality of the installation and Floors Etc.left the home spotless and clean. I would recommend Floors Etc. to anyone and everyone. The staff is amazing and I was very pleased with the service.
L. Warner ~ Sahara and Torrey Pines.

I'm a real person, real customer: I want to share my experience with Floors etc.. I just had my fireplace done, it looks absolutely fabulous! I LOVE it, even better than I ever expected! The workers are very professional, clean, nice, always on time and fast too. I very appreciate Trina's (owner's) advice about the design, tile, color, she recommended to bullnose the granite tile around fireplace, it looks wonderful! The price on labor and materials were unbeatable. I highly recommend Floors Etc... to all friends. I wish Trina and her company/ store to bloom because I love this place. I will definitely do more business with them.
Lena K., Las Vegas

If you're looking for top quality products and impeccable service and competitive rates we suggest you LOOK NO FURTHER! As a property manager, we've used Floors Etc. before, but recently my husband and I used them on our personal home. We did shop many other companies beforehand, and were sold at FLOORS ETC. when we were shown a top of the line carpet for the same price the other companies were offering their standard grades. When our 4 year old son came home, he immediately layed on the newly installed carpet and made "snow angels" We could not be happier with the end result! Thank you Floors Etc.!
R & T Penner, Las Vegas

I want to thank you and your company for the outstanding work you did for me. You guys were extremely professional and very accommodating for us with our schedule. I will definitely recommend you to anyone looking to have flooring done. .
Maximum Comics, Las Vegas

We are VERY happy with the carpet that we had installed by FLOORS ETC. and their installation team was amazing!! We will be referring FLOORS ETC. to anyone that asks for a referral for carpet or flooring. It will be a priviledge to recommend this company!
Susan Benassi, Program Director, Center for Behavioral Health, Las Vegas

New West Property Management has been working with the staff at Floors Etc. for many years, and are very happy with the service we receive! They are competitive with pricing, and are great about getting the job done ~ no matter what challenge we give them. The staff is a pleasure to work with and they help our clients stay happy! It is a pleasure doing business with the folks there, and we look forward to many, many years of service from them.
New West Property Management, Las Vegas

Floors Etc. is very proficient in design services both commercially and residentially. They have specified my last two commercial retail projects at Desert Oaks Plaza on W. Craig Road, and the Red Rock Plaza on W. Charleston Blvd., both in Las Vegas, Nevada. They selected all the paint colors, slate and stone, awnings, sidewalk pavers etc., and helped us with many other issues that arose during the construction process along the way. Without the designers at Floors Etc. my commercial buildings would not have the curb side appeal or the beauty that they do. They have also assisted me in the complete remodel of my personal Las Vegas home. I highly recommend them to anyone both residentially, or commercially. They are a great company to work with.
Roger
Anderson / Aim Development, Las Vegas

When I walked into their showroom it was amazing, but I was afraid that with a showroom that nice, they might be pricey. I had them come out and give me a free estimate anyway, and was really surprised to see how affordable their flooring was. I put the vinyl luxury plank in my home, and my husband and I just love it. They moved all of our furniture, and made the process painless.
C. Weiner, Las Vegas

Floors etc. did all the shutters and wood blinds throughout our home. They had a great selection of window coverings and very competitive pricing. The personal attention made us go with them. On the day of the installation we were holding our breath. It seems like these days nothing goes as planned. All the shutters and blinds fit like a glove, and made the home look like a million bucks. Thanks so much.
Nola Purcell, Las Vegas

As a General Contractor in town, I am always under the gun when it comes to meeting deadlines on flooring. Floors Etc. has never missed an in, or an out date for me. Commercial installations are excellent.
Warren N., Las Vegas

Floors Etc. was at my home to install my new flooring on the date they promised me, even though I gave them a very small window of time before my furniture was arriving. They rock!!
Tracy Masters, Las Vegas

Their flooring bid came in reasonable and the quality of our carpet was excellent. The carpet was impeccably installed. In addition, Floors Etc. gave us personalized attention and even helped us re-arrange our furniture and decorations after the carpet installation. Thanks to their creative ideas our condominium not only looks 100% better, but it is far more functional. I highly recommend you use Floors Etc.
Pedro Rubio, Las Vegas - Turnberry Towers

Floors Etc. beat all the stores I went to in price and design. Someone went crazy with CREATIVITY in this showroom. I was so busy looking at their beautiful blue and green swirled carpet and their decor, that I forgot why I went there in the first place. The staff was great and they made it fun and exciting for me. My home looks like a picture from a magazine. Thank you Floors Etc.!
K. Estipona, Henderson

My neighbor had bought their tile and carpet from Floors Etc., so when I was in the market she told me that I had to check them out. They were all so friendly and cheerful, and had really unusual products to look at. I felt so comfortable with the staff, that by the end of the appointment, we were telling jokes and laughing it up. Well needless to say, they did our flooring, and we are thrilled. I recommend them to anyone that I know that needs flooring.
R & E Campania, Las Vegas

Floors Etc. made my home look lovely and unique. Best of all, their design experience helped me stay within my budget and still maintain a fabulous look. Everyone who visits my home just loves it.
Cherryl Davin, Las Vegas

I am 73 years old and have had brown carpet for 30 years. The folks at Floors Etc. convinced me to go with some color this time. They had the most fabulous mod looking carpet, designs I can remember from when I was a young woman. I picked one for my entire home. My friends thought I was crazy because it was quite a wild pattern. I love it, and what gentlemanly installers. Now that it is in, all my friends are jealous!
Nannette Davis, Las Vegas

Shopping at Floors Etc. was a fun experience. The designers know their flooring types which made my job so much easier. My husband and I love our new tile and wood, and the men that installed everything did perfection!
Yolanda & Mark C., Henderson

Floors Etc. did all the flooring in our home. From tile to wood, to amazing carpets. They were very helpful in designing every room, they even did the fireplace and the kitchen backsplash and everything looks awesome! We love them so much that we had them do our optometrist office, the colors and materials they selected are fantastic!

Roger & Nicole Paez - Optic Gallery, Las Vegas

We here at SRS, Inc. have used the services of Floors Etc. many times. They have provided us with quality service, in conjunction with quality products. The installation team did an outstanding job (neat and timely). We will continue to use Floors Etc. and recommend them to other businesses as well.
Tracy K., Henderson

 
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